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Privacy Policy

Effective Date: 7/28/2026

Best Life Investments, LLC (“Best Life Investments,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard information when you visit our website, submit information through online forms or applications, request a property showing or maintenance service, communicate with us by telephone or text message, use a tenant or investor portal, or participate in our property, rental, home-buying, or investment programs.

Please review this Privacy Policy carefully to understand our practices concerning your personal information.

1. Scope

This Privacy Policy applies to:

  • Visitors to our website
  • Prospective and current tenants
  • Rental applicants and occupants
  • Prospective home buyers and individuals requesting property information or showings
  • Individuals submitting maintenance or service requests
  • Individuals who communicate with us by telephone or text message
  • Individuals using a tenant or investor portal
  • Prospective and current investors
  • Business contacts who interact with us

This policy does not apply to employees or contractors, whose information may be covered by separate internal policies or agreements.

2. Personal Information We Collect

“Personal information” means any information that identifies, relates to, or can reasonably be linked with an individual.

We may collect personal information in the following categories:

A. Information You Provide Directly

We may collect information you provide through our website, online forms, applications, maintenance requests, showing requests, tenant portal registrations, investor questionnaires, subscription documents, emails, telephone calls, text messages, or other communications, including:

  • Name
  • Email address
  • Mobile or other telephone number
  • Mailing or property address
  • Rental, property, showing, or maintenance information
  • Information submitted through rental or home-buying applications
  • Communications and inquiries you send to us
  • Text-message content and messaging history
  • Communication preferences
  • Records of consent to receive text messages, including the date, time, method, and source of consent
  • Records of opt-out or unsubscribe requests
  • Investment goals or experience
  • Accreditation status
  • Date of birth
  • Government-issued identification, when required for identity, regulatory, rental, or investment verification
  • Banking or payment information, when required for payments, contributions, or distributions
  • Other information you voluntarily provide

B. Information Collected Automatically

When you visit our website, we may automatically gather:

  • Browser type and version
  • Device information
  • Pages viewed and time spent on the site
  • Referring websites
  • Cookies, pixels, and similar technologies
  • Date, time, and delivery status of electronic communications
  • Information about how you interact with our text messages, where available
  • IP address, form-submission records, and other information associated with an electronic consent

This information helps us maintain site performance, security, and analytics.

C. Information From Third Parties

We may receive information from:

  • Investor portal providers
  • Banks and payment processors
  • Fund administrators
  • Attorneys, accountants, and tax advisors
  • Accreditation verification services
  • Public databases or government sources
  • Property-management and tenant-portal providers
  • Text-messaging platforms, telecommunications providers, and wireless carriers
  • Rental application, showing, and maintenance-service providers

3. How We Use Personal Information

We may use personal information to:

  • Respond to inquiries and requests
  • Provide customer, tenant, applicant, home-buyer, and investor support
  • Communicate regarding properties, showings, applications, leases, payments, accounts, maintenance requests, transactions, or investments
  • Send service-related text messages, alerts, reminders, and updates when permitted
  • Send promotional offers, community news, event information, newsletters, educational content, and other marketing communications when permitted
  • Process and administer rental applications, leases, home purchases, financing arrangements, and other property-related transactions
  • Evaluate suitability and accreditation for investment offerings
  • Process subscriptions and manage investor accounts
  • Operate and maintain tenant and investor portals
  • Record and manage communication consent, preferences, and opt-out requests
  • Conduct due diligence and identity verification
  • Comply with legal, tax, contractual, and regulatory requirements
  • Protect against fraud, misuse, and unauthorized activity
  • Improve our website, communications, services, and user experience
  • Enforce our agreements and protect our rights

Text messages may include responses to inquiries, property or account information, maintenance updates, application or showing information, lease reminders, community news, event information, alerts, urgent notifications, and promotional offers. Message frequency will vary. Message and data rates may apply.

4. How We Share Personal Information

We only share personal information as reasonably necessary for business operations or as required by law, including:

A. With Your Consent

When you authorize us to share your information in connection with an investment or request.

B. With Service Providers

We may disclose personal information to providers that assist us in operating our business, including:

  • Property-management, tenant-portal, and investor-portal providers
  • Text-messaging platforms, telecommunications providers, and wireless carriers
  • Email marketing and communications platforms
  • Rental application, payment, maintenance, and showing-service providers
  • Data-storage, website-hosting, and information-security providers
  • Fund administrators
  • Legal, tax, and accounting advisors
  • Banks, payment processors, and other financial institutions

These providers may use personal information only as reasonably necessary to perform services for us or as otherwise permitted or required by law.

C. Mobile Information and Text-Messaging Consent

We do not sell mobile information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. The information-sharing categories described in this Privacy Policy exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.

D. Legal and Regulatory Requirements

We may disclose information as required by:

  • Federal or state securities laws
  • Tax regulations
  • Government agencies
  • Courts, subpoenas, or law enforcement

E. Business Transactions

If Best Life Investments undergoes a merger, acquisition, reorganization, or asset transfer, personal information may be part of the transaction.

F. Protection of Rights

To enforce agreements, investigate fraud, or protect the rights, property, or safety of our company, investors, or others.

5. Cookies & Tracking Technologies

Our website may use cookies, beacons, pixels, and similar tools to:

  • Improve website functionality
  • Analyze traffic patterns
  • Enhance security
  • Personalize content

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

We do not currently respond to “Do Not Track” signals because no universal standard exists.

6. Data Security

We maintain administrative, technical, and physical safeguards to protect your personal information from unauthorized access, destruction, loss, alteration, or misuse.

However, no security system is perfect. We cannot guarantee absolute security of information transmitted over the Internet.

7. Data Retention

We retain personal information as long as reasonably necessary to:

  • Provide and manage investment opportunities
  • Maintain accurate investor records
  • Fulfill legal, tax, and regulatory obligations
  • Resolve disputes
  • Enforce agreements
  • Maintain tenant, applicant, home-buyer, and property records
  • Document text-message consent and communication preferences
  • Honor and document opt-out requests
  • Maintain communications and transaction histories
  • Resolve customer-service, property, maintenance, or account issues

We may retain records of text-message consent and opt-out requests for as long as reasonably necessary to demonstrate compliance, honor communication preferences, resolve disputes, and satisfy legal or contractual requirements.

Archived information may be retained when required by law.

8. Your Rights and Choices

Subject to applicable law, you may request to:

  • Access personal information we maintain about you
  • Correct inaccurate personal information
  • Request deletion of personal information
  • Opt out of marketing emails, newsletters, or promotional communications
  • Withdraw consent to receive text messages

Text-Messaging Opt-Out and Assistance

You may opt out of our text messages at any time by replying “STOP” to any message. After opting out, you may receive one final message confirming that you have been unsubscribed. Reply “HELP” for more information or assistance. Message frequency will vary. Message and data rates may apply.

CTIA Compliance

Our text-messaging services comply with applicable CTIA guidelines. To report concerns or suspected violations, please contact us using the information provided in Section 13, “Contact Information.”

You may also communicate an opt-out request through other reasonable means by contacting us using the information in Section 13. We will process requests in accordance with applicable law.

Opting out of promotional text messages does not prevent us from communicating with you through other permitted methods or from sending communications that are legally required or otherwise permitted without marketing consent.

9. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have the right to:

  • Know what categories of personal information we collect
  • Request deletion of personal information
  • Correct inaccurate personal information
  • Know whether personal information is sold or shared
  • Opt out of “sales” or “sharing” (we do not sell personal information)
  • Request information about disclosures for business purposes
  • Not be discriminated against for exercising your rights

Requests may be submitted using the contact information below.

10. Children’s Privacy

Our website and services are not intended for children under 13, and we do not knowingly collect information from children.
If you believe a child has provided information, contact us and we will delete it.

11. Third-Party Links

Our website may contain links to external websites or platforms.
We are not responsible for the privacy practices of such third parties.
We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our information practices, services, text-messaging program, or legal requirements. Revised versions will include an updated “Effective Date” and will take effect when posted unless otherwise stated.

If required by applicable law, we will provide additional notice of material changes through our website, text message, email, or another appropriate method.

13. Contact Information

For privacy-related questions or requests, including questions or concerns about our text-messaging practices, please contact:

Best Life Investments, LLC
Attn: Privacy Officer
1786 N. Riverside Ave. #4
Rialto, CA 92376
Email: Privacy@BestLifeInvestments.us
Phone: 501-599-0004

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